THE HAGUE, Netherlands?- The family of two brothers killed in the downing of Malaysia Airlines Flight MH17 is unhappy that the carrier has offered them no grief counselling in more than a week and is refusing to organize a flight home to Houston for the boys' grandmother.

Harun Calehr, the uncle of victims Miguel and Shaka Panduwinata, said Saturday the family's frustration has grown as they felt they had to haggle for help in the days after the Boeing 777 was shot down over Ukraine.

Calehr says, "Everything that we got, we had to fight for."

In a reaction emailed to The Associated Press, Malaysia Airlines says it will "continuously focus to care for the family members affected by MH17 to the best of our ability."