As a subsidiary of Las Vegas Sands Corporation in the United States, Sands China Ltd is the leading developer, owner and operator of multi-purpose integrated resorts in Macao.

The company's combined properties offer more than 600 retail outlets with high- and medium-end brands, more than 9,000 hotel rooms at different price points, and live entertainment such as concerts and sports events.

"Our properties have more critical matrix than our competitors, meaning we have more of what our customers tell us they want under one roof," Tracy says.

He notices that compared to just a decade ago, the biggest difference for hotel guests is that they have more to do today.

According to him, if you want to stay in a luxury hotel, you can stay at Four Seasons Hotel Macao, Cotai Strip. And for young families who want a more price-friendly hotel, they can stay at Holiday Inn Macao Cotai Central.

"With us, you will then find yourself in the biggest entertainment complex in Macao - Cotai Strip Resorts Macao, and you can do a shopping spree or dine in restaurants," he says.

"What really separates us from everybody else is that we have more of what our customers tell us they're looking for. We try to not only meet their expectations but exceed their expectations," he says.

"Sands China will continue to leverage its integrated resort business model to enrich Macao as a destination, such as bringing the world's biggest names in sports, film and music for the benefit of its locals and visitors."

The company is currently developing the St. Regis Macao at Sands Cotai Central and The Parisian Macao. Both are expected to open at the end of 2015 or early in 2016.