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Internet technology benefits residents

( chinadaily.com.cn )

Updated: 2015-06-19

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The city of Taicang in Jiangsu province is making long strides toward its goal of becoming a designated 'smart city'. Among a host of initiatives in the city is the use of apps, such as WeChat, and websites in various government departments to provide residents with timely information.

"51 Social Security", an app developed by Taicang Human Resources and Social Security Bureau, allows users to study policies and search for information about social security. It has been downloaded more than 30,000 times.

A resident surnamed Zhang said, "The app helps me know my social security information clearly and has brought me much convenience." Zhang said that she developed a cough several days ago and wanted to buy some medicine. The app enabled her to search for the closest drugstores and hospitals in the area and helped her find medical insurance. It also allowed her to search whether a drug is included in the medical insurance by inputting the name of it.

The social security bureau’s website is also good news for enterprises. HR manager, Ma Jin, said her company has a high turnover rate of staff and she used to go to the human resources and social security bureau regularly. "Now all the application work can be finished on the website, saving me much time," said Ma.

Internet developments, too, have brought dramatic changes to the job market. The process of job hunting and job recruitment in Taicang is no longer limited to job fairs. Websites, WeChat accounts and apps have offered more choice and avenues of exploration for enterprises and job seekers alike.

Each piece of recruitment information from the human resources center has been linked to a QR code. It enables job hunters to use mobile phones to scan the code and send their resumes to enterprises.

According to a staff member of the human resources and social security bureau, they will continue to improve their service by making full use of the Internet to better serve residents.

Edited by Jacob Hooson

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