国产热热热精品,亚洲视频久久】日韩,三级婷婷在线久久,99人妻精品视频,精品九热人人肉肉在线,AV东京热一区二区,91po在线视频观看,久久激情宗合,青青草黄色手机视频

USEUROPEAFRICAASIA 中文雙語Fran?ais
Business
Home / Business / Macro

Consumers get new outlet for complaints

By Ouyang Shijia and Ren Xiaojin | China Daily | Updated: 2017-03-15 07:41

Consumers get new outlet for complaints

Consumers learn ways to identify fake liquor in Fuyang, Anhui province, on March 11, 2017. [Photo/China Daily]

The State Administration for Industry and Commerce announced on Tuesday that the National Internet Platform of Consumer Dispute Resolution will go into operation on Wednesday, in a move to cater to consumers' growing need to complain.

The online platform marks a new era in Internet Plus governance, with the improved quality and efficiency of government services.

Tang Jun, deputy director of the SAIC, said with the thriving e-commerce sector, cross-border shopping and other new consumption patterns, there is a strong need for transformation of the traditional consumer complaint hotline 12315.

Consumers get new outlet for complaints

"The online platform and the traditional 12315 hotline will play different roles, providing convenient services for consumers.

"We will also use the big data to target changes in the market and then strengthen market supervision accordingly, creating a market environment featuring fairness and good faith."

The new platform allows consumers to complain or report to local regulatory authorities once they complete the required registration via PC or an app. With the support of the platform, local authorities can directly be informed and then deal with consumers' requests.

According to a report by the SAIC, industry and commerce authorities across the country handled more than 8 million consumer complaints and requests last year, growing 3.9 percent from 2015. Among the requests, more than 1.6 million cases were consumers' complaints, with a significant year-on-year increase of 29.1 percent.

Chen Yinjiang, deputy secretary-general of the China Consumer Protection Law Society, said it is important to use new methods and big data to supervise the market.

"The booming internet economy created new business patterns, such as the sharing economy and internet finance," Chen said.

"Thus there is a lack of regulation in those new areas. To enhance the protection of consumers' rights, we now need to include those new patterns into regulatory systems."

"Enterprises should not regard economic growth as the only priority, or they will lose a bigger market share in the long run."

According to the SAIC, the platform will add more functions to settle inter-regional and cross-border consumer disputes by the end of 2017.

Most Viewed in 24 Hours
Copyright 1995 - . All rights reserved. The content (including but not limited to text, photo, multimedia information, etc) published in this site belongs to China Daily Information Co (CDIC). Without written authorization from CDIC, such content shall not be republished or used in any form. Note: Browsers with 1024*768 or higher resolution are suggested for this site.
License for publishing multimedia online 0108263

Registration Number: 130349
FOLLOW US
香河县| 毕节市| 平利县| 乌什县| 新龙县| 梁山县| 通榆县| 昌江| 小金县| 铜鼓县| 秦皇岛市| 西安市| 文登市| 克拉玛依市| 达拉特旗| 莫力| 定陶县| 津南区| 连平县| 石家庄市| 三亚市| 长子县| 天峨县| 开原市| 双桥区| 河津市| 衡阳县| 阿克苏市| 金溪县| 会东县| 垣曲县| 社旗县| 昭通市| 锡林郭勒盟| 澄迈县| 沧源| 辽宁省| 德昌县| 耿马| 鹤岗市| 昆山市|