国产热热热精品,亚洲视频久久】日韩,三级婷婷在线久久,99人妻精品视频,精品九热人人肉肉在线,AV东京热一区二区,91po在线视频观看,久久激情宗合,青青草黄色手机视频

Make me your Homepage
left corner left corner
China Daily Website

Luxury brands up service level as competition grows

Updated: 2013-05-13 07:19
By Han Tianyang ( China Daily)

Training stressed to give manufacturers edge in customer care

In response to increasingly fierce competition in China's luxury car market, manufacturers have increased investment in dealer training to improve customer satisfaction and loyalty.

To offer professional instruction to its dealer staff, BMW recently opened a new training center in Guangzhou, its third on the Chinese mainland.

Luxury brands up service level as competition grows

Journalists visited BMW's new training center in Guangzhou recently. [Provided to China Daily]

The opening of the new center has increased total training time within the company to 230,000 person-days this year, which is up from 182,000 person-days last year.

A person-day is defined as a day's worth of training for a single person.

The company's other two existing training centers are in Beijing and Shanghai.

According to the company, it is preparing to set up another training center in the northwestern province of Xi'an, but no timetable has been disclosed yet.

Additionally, BMW has training programs in 15 colleges or vocational schools across the country to cultivate technicians.

The company said it will continue to increase training capacity to support the expansion of its dealer network.

The number of BMW dealer outlets in China is likely to reach 420 by the end of this year, and they will employ about 43,000 staff.

Karsten Engel, president and CEO of BMW Group Region China, said that the company needs "professional, experienced and dedicated people" to deliver high-quality services that live up to the expectations of customers.

"The days of super-fast growth in China's premium market are over. The key topic of tomorrow is quality," he said.

In the first quarter, sales of luxury cars in China edged up 4 percent from a year earlier.

Though many analysts expect an increase of more than 10 percent for the full year, the growth is a far cry from the double-digit increases in the past several years.

Last month, Mercedes-Benz also opened a new training center in China.

The facility in Chengdu is the company's sixth in the country and its second-biggest one aside from the one in Germany.

Previous Page 1 2 Next Page

 
 
...
游戏| 阳信县| 郴州市| 荔波县| 鹤峰县| 延津县| 胶南市| 锡林浩特市| 桂阳县| 图们市| 新闻| 名山县| 黄梅县| 汪清县| 米脂县| 罗定市| 台安县| 周至县| 屏南县| 略阳县| 修水县| 泸水县| 利津县| 临夏县| 铅山县| 潞西市| 丹阳市| 石棉县| 彭水| 安福县| 景洪市| 穆棱市| 武定县| 巴林右旗| 彭山县| 曲阳县| 句容市| 天全县| 临潭县| 大安市| 广昌县|