On Feb 10, employees of the State Grid Heze Power Supply Company in Shandong province paid a visit to Heze Wanhuahexiang Wood-based Panel Co Ltd. They carried out safety inspections on the customer's high-voltage and low-voltage power distribution rooms, emergency power supplies and other equipment, ensuring reliable power supply for the enterprise's resumption of work and production.

After the Spring Festival holiday, many industrial parks in Heze gradually resumed operations. The State Grid Heze Power Supply Company made advance arrangements for special visits related to the resumption of work and production. It organized professional and technical staff members to go deep into enterprises, gain a detailed understanding of customers' production electricity demands, the operation and management of electrical equipment, etc. It provided services such as power consumption analysis and energy-saving diagnosis, tailored rational power consumption plans for enterprises, and reduced their electricity costs. The company also organized a capable team to conduct special safety inspections of power usage at key enterprises and industrial parks in the power supply area. The focus was on identifying potential safety hazards in electrical equipment at places such as enterprise power distribution rooms and production workshops. The company assisted enterprises in making timely rectifications to ensure that all equipment was in the best condition for production.

In response to the major construction projects launched in Heze city after Spring Festival, State Grid Heze Power Supply Company adheres to proactive planning, early intervention, and pre-emptive services. It actively communicates with various government departments to accurately understand the electricity demands of 38 provincial-level key projects. The company has opened a green channel, simplified the power-handling procedures, and dispatched service specialists to the construction sites to provide full-process services including electricity application, installation of temporary power supplies, and formal power connection. In addition, the company vigorously promotes the "online handling" service mode, encouraging customers to handle electricity-related businesses such as electricity applications and capacity increases online through platforms like the "State Grid Online" mobile application and WeChat official accounts. In this way, customers can enjoy convenient and efficient power services without leaving their homes.